Terms & Conditions

Please read the following terms, conditions and legal disclaimer carefully before using this Site. By using TicketSnipers.com website (the “Site”) or services, you agree to follow and be bound by the terms and conditions below and all applicable laws and regulations. Ticket Snipers reserves the right to amend these terms and conditions at any time without notice. All customers must be over 18 years of age and possess the legal capacity to enter into contract. If you have any questions, comments or concerns, please contact any one of our knowledgeable case development team members for clarification. In case you do not have a case development team member, please contact office immediately.

We are not an attorney. We cannot perform the legal services that an attorney performs. We cannot engage in the practice of law. This includes providing any kind of advice, explanation, opinion, or recommendation about possible legal rights, remedies, defenses, options, selection of forms, or strategies. The county clerk has not evaluated or approved the quality of our service.

You have the right to cancel our service within 24 hours of signing our contract. If you cancel this contract, we must refund any fees which you have paid, except for we may keep fees for services which have actually, necessarily and reasonably been performed on your behalf during the 24-hour period.

Pursuant to California Business and Professions Code Section 6410.5 you are hereby notified of the following:

• Ticket Snipers is registered in San Diego County and the registration number is 2014000111.
• Ticket Snipers registration is valid until October 21, 2026, after which it must be renewed.

Copyright:

The contents of all material available on this Internet site and all documents prepared by Ticket Snipers are copyrighted by Ticket Snipers unless otherwise indicated. Copyright is not claimed as to any part of an original work prepared by a US or state government officer or employee as part of that person’s official duties. All rights are reserved by Ticket Snipers, and content and documents may not be sold, licensed, reproduced, downloaded, disseminated, published, or transferred in any form or by any means, except with the prior written permission of Ticket Snipers, or as indicated below. No part of any content may be reproduced, downloaded, disseminated, published, or transferred, in any form or by any means, except with the prior written permission of and with express attribution to Ticket Snipers. Copyright infringement is a violation of federal law subject to criminal and civil penalties.

Refunds:

Ticket Snipers Service fee is subject to all the Terms & Conditions of our Service Fee Refund, Customer is responsible for being knowledgeable of the proper Terms & Conditions of our Service Fee Refund. Customer must comply with all the Terms & Conditions of our Service Fee Refund which entails the Customer to read and return the necessary documents (TR-215) to Ticket Snipers in a timely manner.

If the courts reduce the bail, Ticket Snipers offers a refund of our fee less our document drafting charge ($99 for all violations) and any amount your fine is reduced by the court only if: (1) the original violation is not dismissed by the courts, and/or (2) the ticket is not reduced to be a zero point violation (example ticket changed to VC-21710 “coasting”) . For example, if a customer gets $75 reduced from their red light camera fine amount, Ticket Snipers would refund the Service Fee less the bail reduction of $75. Failure to use our documents in the TBWD process, or failure to proceed with the TBWD process, will void the partial service fee refund. Once we receive notice (TR-215) of your case and in the unlikely event the court finds you guilty without a bail reduction Ticket Snipers will refund 100% of your service fee back to you immediately.

Service Fee Refund:

Every case includes a $99 non-refundable Document Drafting Fee. Cell phone and seat belt violations include a $50 non refundable Document Drafting Fee.

The customer is eligible for a refund of our service fee if the defense is not successful. The Customer must send a copy of the TR-215 (Notice of Decision) and the “Court’s Certification of Mailing” within (30) days of the courts decision date to be eligible for a Service Fee Refund. There are no exceptions to this rule and if a verdict is not received within (30) days of the decision date no refund will be given to the Customer.

If the ticket contains more than one violation or is a violation that carries more than one point the customer is eligible for a refund of the $80 service fee. If the client has a red light camera violation in which the ticket is re-issued, the $99 drafting fee will apply to every case contested.

All rush options are provided as additional cost to Customer. Rush fees are non-refundable.

Customer Provided Information:

Information provided by the Customer must be accurate and truthful. Customer accepts all civil liability and responsibility for false or misleading information supplied to Ticket Snipers or the California Court system.

In any action you take through Ticket Snipers services, you are representing yourself (e.g. you are a “defendant in pro per”), and it is your responsibility to meet any court deadlines (including submitting your documents to the court on time, posting bail on time, and complying with any court order or requirement relating to your ticket).

It is your responsibility to mail your completed Trial by Written Declaration documents to court along with your bail check in the amount specified by your court. The court must receive this no later than your due date. It is recommended that you send your documents along with your bail check by certified mail not later than 5 days prior to your due date.

Split Payment Requirements:

We do offer split payments for clients that would like to exercise this option. If a client would like to use the split payment option the first payment is non-refundable. In order to receive the defense documents the entire fee for our service must be received before any documentation is released.

State Specific Legal Notices:

Pursuant to California Civil Code Section 1789.3 and California Business and Professions Code Section 17538, residents of California are hereby notified of the following:

Performance Legal Group Inc., D/B/A TicketSnipers.com, located at 2020 Camino Del Rio, San Diego, CA, 92117, is a Legal Document Assistant registered in San Diego County and the provider of the electronic commercial service on this site.

Although Ticket Snipers reserves the right to begin charging for use of all or any portion of this site, currently there are no charges to the consumer imposed by Ticket Snipers for use of this site, other than the cost of any products or service purchased on or through the site and any applicable taxes and shipping fees associated with such purchases. Ticket Snipers users are notified in advance regarding the applicable charges for each purchase on the web pages relating to each purchase. The purchase terms are contained in these Terms of Use. By continuing to engage our services after having reviewed this agreement, you agree to be bound by Ticket Snipers Terms and Conditions.

The Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs in California may be contacted in writing at 400 R. Street, Suite 3090, Sacramento, CA 95814 or by calling 1-800-952-5210. You may also feel free to contact Legal@TicketSnipers.com regarding any aspect of service relating to this site.

Upon your request, you may have this agreement sent to you by e-mail.

Notice to Consumer:

You may obtain information regarding free or low-cost representation through a local bar association or legal aid foundation and you may contact local law enforcement, a district attorney, or a legal aid foundation if you believe that you have been a victim of fraud, the unauthorized practice of law, or any other injury.

Deadlines:

The customer holds the responsibility of ensuring that all court correspondence is on time and that all necessary documents are filed with the court before deadlines. A refund will not be granted by Ticket Snipers if the court refuses the trial by written declaration because of a late submission. Ticket Snipers is not liable for any fees or penalties associated with customer not adhering to the Court’s deadlines and due dates. The responsibility to adhere to court-imposed deadlines falls upon the customer. Ticket Snipers is not liable for any failure of customer to respond or submit documents to the court on time. Refunds will not be given for non-adherence of deadlines.

If an extension is available on your violation, you agree to give Ticket Snipers the expressed authority to file an extension on your behalf to allow a reasonable time period to compose/complete the defense documents.

Disclaimer:

Ticket Snipers strives to keep information on its Site and in its documents as accurate and up-to-date as possible with it’s SSL certified 128 bit bank level state of the art encrypted website. However, laws change frequently, and Ticket Snipers does not guarantee that all information contained in our Site, given in documents, or relayed verbally is always current. The law is different from jurisdiction to jurisdiction and may be subject to interpretation by different courts.

The Site and all documents prepared by Ticket Snipers are provided on an “as is” basis. To the extent permitted by law, Ticket Snipers expressly disclaims all warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

Limitation of Liability:

Ticket Snipers and its officers, directors, employees, agents, and attorneys are not liable for any direct, indirect, special, punitive, incidental, exemplary, or consequential damages. Ticket Snipers is not liable for any potentially negative outcomes of a trial by written declaration. Ticket Snipers is not responsible for any fines or fees associated with traffic infractions and Customer agrees that any and all claims against Ticket Snipers are limited to the amount paid by Customer to Ticket Snipers.

General Release:

Customer hereby releases and forever discharges Ticket Snipers and their respective predecessors, successors, partners, assigns, customers, shareholders, owners, officers, directors, agents, attorneys, subsidiaries, divisions, and affiliates, (jointly referred to as “Released Parties”) from any and all claims, demands, causes of action, obligations, damages, attorneys’ fees, costs and liabilities of any nature whatsoever, whether or not now known, suspected or asserted, which Customer may have or claim to have against the Released Parties relating in any manner to the service received from Ticket Snipers, and hereby covenants not to assert such claims through a lawsuit, an administrative proceeding or otherwise.This General Release includes, but is not limited to, claims arising under federal, state or local laws or claims arising out of any legal restrictions on Ticket Snipers policy or service.

This General Release is a full and complete expression of the intent of the parties with respect to the subject matter of this Agreement. No other agreement or representation, express or implied, has been made by either party with respect to the subject matter of this Agreement.This General Release shall be interpreted to be valid to the full extent possible under the laws of the State of California.

Customer warrants and represents that he/she has not assigned or in any way transferred any claim related to the subject matter of this General Release and that he/she will not allow or assist in such transfer or assignment in the future.

Customer acknowledges that Ticket Snipers has provided no guarantee or assurance that the Customer’s case would be dismissed or be found not guilty. Customer agrees that all documents and defenses prepared by Ticket Snipers shall be used for their case only. Any misrepresentation of the documents in any form will be merit for legal action.

This General Release shall not constitute an admission by any Released Party of any wrongful action or inaction whatsoever. Customer agrees that this General Release is understood by Customer and is voluntarily entered into by the Customer.

Waiver:

Customer waives all rights under Section 1542 of the Civil Code of California. That section reads as follows:

“A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.”

Notwithstanding the provisions of Section 1542 or any similar law of any other state, and to provide a full and complete release of Released Parties, Customer expressly acknowledges that this General Release is intended to include, without limitation, all claims which Customer does not know or suspect to exist in his favor at the time of execution of this document, and that the settlement agreed upon completely extinguishes all such claims.

Indemnification:

Customer agrees to indemnify, defend, and hold harmless Ticket Snipers, any Ticket Snipers affiliated organization, and their respective directors, officers, employees, volunteers, agents, contractors, attorneys, and representatives (collectively “Releases’”) from and against any losses, expenses, damages, and costs, including attorney fees, resulting from any violation of these terms and conditions as well as any service provided.

Governing Law and Forum:

Customer’s rights and obligations shall be governed and interpreted by the laws of California, excluding its choice of law rules. The parties agree to exclusive venue located in San Diego, California for the purpose of adjudicating any disputes arising from or relating to this agreement.

Entire Agreement:

This Agreement constitutes the entire agreement between Ticket Snipers and the Customer and supersede all prior agreements and understandings, written and oral, with respect to the subject matter hereof.

Severability:

If any provision in this Agreement is held to be illegal, invalid or unenforceable, such provision will be fully severable and this Agreement will be construed and enforced as if such provision never comprised a part hereof; and the remaining provisions will remain in full force and effect.

Acknowledgement:

By accessing the Site and using Ticket Snipers services, Customer acknowledges that he/she has read these Terms and agrees to be bound by them.

Legal Disclosure:

The service provided by our site/service/staff is not legal advice, but general information on legal issues commonly encountered. Ticket Snipers is not a law firm and is not a substitute for an attorney or law firm. Ticket Snipers cannot provide legal advice and can only provide self-help services at your specific direction. Ticket Snipers is not permitted to engage in the practice of law. We do not draw legal conclusions or apply the law to the facts of your situation. No attorney-client relationship is created by using Ticket Snipers services, and you are representing yourself in any legal matter. If you need legal advice for a specific problem, or if your problem is too complex to be addressed by Ticket Snipers, you should consult a licensed attorney in your area. Communications between you and Ticket Snipers are protected by our Privacy Policy, but are not protected by the attorney-client privilege or work product doctrine. Please note that your access to and use of TicketSnipers.com is subject to updated additional terms and conditions.

Governing Law, Venue, and Limitation of Actions:

This Agreement and the rights of the parties hereto shall be governed by the laws of the State of California without regard to principles of conflict of laws. In the event of any litigation arising out of, or relating to, this Agreement or the breach thereof, the venue for any such action shall be in the State or Federal courts located in San Diego, California. No action, regardless of form, arising out of this Agreement, may be brought by either party more than one (1) year after the cause of action has arisen.

Arbitration. All claims and disputes arising under or relating to this Agreement are to be settled by binding arbitration in the city of San Diego, California. An award of arbitration may be confirmed in a court of competent jurisdiction.